Support & Help

Last updated: March 2026

Contact Us

Have a question, feedback, or need assistance? Our support team is dedicated to providing you with the best experience possible.

Frequently Asked Questions

How does VibeMate work?

VibeMate uses a series of interaction "beats" or prompts that are shared between you and your match. By answering these together, you build a "vibe profile" that helps you decide if you're a good match before moving to open chat.

Is my data safe?

Yes, we prioritize your security and privacy. All interactions are securely handled and you have full control over your profile and match history.

How do I delete my account?

You can request account deletion at any time by contacting our support team via email. We will process your request and permanently delete your data within 30 days.